Order Processing

• Processing Time: All orders are processed within 1-2 business days for domestic UK orders and 2-3 business days for international orders. Please note, orders are not shipped or delivered on weekends or public holidays.

• Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. After processing, a second email will be sent with your shipment tracking information.

• Order Cut-off Time: Orders placed before 3:00 PM GMT will begin processing the same business day. Orders placed after 3:00 PM or on weekends/public holidays will begin processing the next business day.

• Shipping Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

Domestic Shipping (UK)

1. Standard Delivery (2-5 business days):
   • Free for orders over £50.
   • £3.99 for orders under £50.
2. Express Delivery (1-2 business days):
   • £6.99 flat rate.

International Shipping

1. Europe:
   • £9.99 for orders under £100.
   • Free shipping for orders over £100.
2. Rest of the World:
   • £14.99 for orders under £150.
   • Free shipping for orders over £150.

 

Shipping Carriers

We use reliable shipping carriers to ensure your orders reach you safely and on time. Our trusted carriers include:

• Royal Mail (for standard UK deliveries)
• DHL and DPD (for express and international shipments)
• Hermes (for some local deliveries)

Carrier selection depends on the size, destination, and shipping method selected.

Order Tracking

Once your order has been processed and shipped, you will receive a shipment confirmation email containing your tracking number(s). You can use this number to track your package on the carrier’s website. Please allow 24-48 hours for the tracking information to update.

Shipping Address

Please ensure that the shipping address you provide at checkout is accurate and complete. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Once an order has been dispatched, we are unable to reroute packages.

Delivery Issues

• Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to resolve the issue and, if applicable, send a replacement or issue a refund.
• Damaged Items: If your package arrives damaged, please contact us within 48 hours of delivery. Provide photos of the damage, and we will assist in arranging a return, exchange, or refund.
• Delayed Shipping: Occasionally, packages may be delayed due to circumstances beyond our control (e.g., weather, customs delays). If you notice a significant delay in your delivery, please reach out to us for support.

Returns & Exchanges

We want you to be fully satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges under the following conditions:

• Return/Exchange Period: You may return or exchange an item within 30 days of receiving your order, provided the item is unused, in its original packaging, and in the same condition as when received.
• Return Shipping Costs: The customer is responsible for return shipping costs unless the item is damaged or defective upon arrival.
• Refunds: Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be applied to your original payment method.
• Exchanges: If you need to exchange an item, please contact us to arrange the exchange process. Exchanges are subject to stock availability.

Contact Us

If you have any questions or concerns about your order, shipping, or returns, please do not hesitate to contact us:

• Email: tranquillexe@gmail.com
• Phone: 07931337608
• Customer Service Hours: Monday to Friday, 9:00 AM - 5:00 PM GMT.

Introducing our adorable Panda Night Lights - the perfect companions to illuminate your nights with warmth, comfort, and cuteness!

Say hello to sweet dreams with our Panda Night Lights, designed to create a cozy and inviting atmosphere in any room. With their soft glow and charming panda design, these night lights add a touch of whimsy and wonder to your bedtime routine, making them ideal for children and panda enthusiasts of all ages.

Crafted with care and attention to detail, our Panda Night Lights feature a durable and energy-efficient LED light source, providing gentle illumination without harsh glare. Whether used as a comforting nightlight in a child's bedroom or as a playful accent in a living space, these lights create a soothing ambiance that promotes relaxation and tranquility.

Compact and portable, our Panda Night Lights are perfect for use at home or while traveling. Simply plug them into any standard outlet and watch as they bring a smile to your face and warmth to your heart with their adorable panda faces and soft, comforting glow.

Make every night a little brighter and more magical with our Panda Night Lights - because when it comes to creating a cozy and inviting space, a touch of panda charm goes a long way!

 

Features:

 

1: [Application Scenario]: This product is specifically designed for baby night lights and children's night lights. Our goal is to facilitate mothers in feeding and changing diapers at night, and to help children who are afraid of the dark while sleeping. A beautiful night light is also a cute room decoration, suitable for both baby room decoration and children's room decoration. 2: [Baby Night Light] Gently press to open. We have fully considered the needs of mothers for breastfeeding and changing diapers at night. The soft silicone material, rechargeable, and portable design allow mothers to place their baby night light anywhere in the daycare or their own bed. The baby night light is very soft, neither dazzling nor dim, providing sufficient lighting for feeding and changing diapers. It is the best night light for decorating baby nurseries and baby rooms. 3:[ Children's Night Light]: With a 30 minute timer, cute night lights will accompany our children to sleep. Enjoy such a lovely night light for children, they are no longer afraid of the darkness! Soft silicone material and fun of changing brightness through tapping. Cute lights are also fun, suitable for teenage girls and room decorations, as well as cute room decorations. Tap! Tap! Interesting! The Kawaii Panda Night Light prepared for children will better express our love for our daughters, granddaughters, and nieces. Children's Night Light&Baby Night Light, the cute light is the perfect children's night light for the bedroom. Cute children's lights are not only suitable for decorating girls' bedrooms, but also for decorating boys' bedrooms. 4: [Safety Materials]: As parents, we hope to provide our children with the safest products. The night light for young children is made of edible grade silicone material, which does not contain bisphenol A, so children can bite the sticky night light without safety concerns. The children's night light is equipped with a built-in 1200mAh battery, which can be used continuously for 6-8 hours after charging. 5: [Cute things, the best gift]: The panda shaped design is so cute, everyone likes pandas. Panda night lights are a great gift for baby girls, a small gift for children, and a unicorn gift for girls. Our children's night lights and baby daycare night lights look both interesting and beautiful, and children like cute panda lights and night lights as gifts!

 

Parameter:

Product Name: Panda Silicone Night Light Product Material: Silicone Battery capacity: 1200mAh Rated current: 1A Rated voltage: 5V Rated power: 1W

 

Package include:

Silicone lamp * 1
Instruction manual * 1
Charging cable * 1

 

Note:

1. Please allow a bit error due to manual measurement. please make sure you do not mind before you bid. 2. The color may have different as the difference display, please understand.